matt higgins

Here’s the five-second leadership demonstration: put your hand up against someone else’s—palm to palm. Push on their hand with yours without saying a word. Give a little, gentle push. What did they do? What did you feel? They pushed back. You felt resistance.

As a manager, are you a pusher or a leader? Think about how you interact with the people you manage. Do you lead them? You’ll get a lot more out of people if you lead and don’t push.

The best and most obvious way to lead is by example. Next, define clear objectives and expectations. Not vague corporate fluff, but real identifiable objectives and expectations.